Privacy Policy
1. Data Controller & Scope
Vision Technolabs ("we", "us", or "our") is a digital engineering company headquartered at First Floor, Vitthal Plaza, 12, Naroda - Dehgam Rd, opp GEB, Vasani Vihar 2, Naroda, Ahmedabad, Gujarat 382330. We operate as the data controller for personal data collected through our website (https://visiontechnolabs.com), contact forms, technical discovery desks, and direct business inquiries.
We design and engineer bespoke web architectures, mobile applications, and AI solutions for startups, scaleups, and enterprise clients primarily located in India, the United States, and the United Kingdom. This policy governs how we process, protect, and respect your data across all interactions.
2. Information We Collect
We adhere to strict data minimization principles. We collect only information necessary to evaluate project scopes, respond to architectural inquiries, and provide software engineering services:
- Contact & Discovery Inquiries: When you submit our contact or project evaluation forms, we collect your full name, business email address, phone number, organization/company name, project summary or brief, target timeline, and estimated budget.
- Direct Communications: Information provided when emailing us at
hello@visiontechnolabs.comor messaging our WhatsApp project desk. - Technical & Telemetry Data: Automatically gathered server logs including anonymized IP addresses, browser user agent, operating system, device characteristics, referring URLs, and page navigation patterns.
We do not solicit or collect sensitive personal records, payment card numbers, government identification documents, or biometric data through our public website.
3. Purpose and Legal Grounds for Processing
We process personal data under the following recognized legal bases:
- Contractual Steps: Evaluating your project brief to prepare technical architectures, cost estimates, and non-disclosure agreements (NDAs) at your request prior to entering into a master services agreement.
- Legitimate Business Interests: Monitoring website performance, preventing spam or cyber abuse, and optimizing technical documentation.
- Consent: When you voluntarily submit an inquiry or subscribe to engineering publications. You may withdraw consent at any time.
We never sell, rent, or trade your personal or business data. Your contact details are never provided to commercial data brokers or advertisers.
4. Strict Zero AI Training Guarantee
As a matter of engineering policy, Vision Technolabs guarantees that proprietary source code, database schemas, API keys, intellectual property, or confidential business logic shared by clients or prospects is never used to train public or proprietary foundation AI models. Any AI tools utilized in our engineering workflows operate under strict enterprise tenancy agreements with zero-data-retention guarantees.
5. Analytics and Cookies
Our website uses minimal, functional cookies and privacy-conscious analytics:
- Essential Technical Cookies: Strictly necessary cookies to enable secure page routing, asset delivery, and session management.
- Performance & Analytics: When configured, we utilize Google Analytics 4 (loaded via
next/script) to understand aggregate traffic trends such as popular case studies and site speed metrics. We do not transmit personally identifiable information (PII) to analytics providers. - Zero Third-Party Advertising Trackers: We do not deploy cross-site behavioral tracking cookies, Meta pixel trackers, or retargeting beacons.
6. Third-Party Service Providers (Subprocessors)
To provide high-availability digital services, we rely on trusted enterprise infrastructure partners bound by strict confidentiality and data protection terms:
- Cloud Infrastructure & CDN: Vercel and AWS for secure edge hosting, static asset caching, and compute.
- Communications: Google Workspace for encrypted business email and WhatsApp Business API for direct lead correspondence.
- Analytics: Google LLC (Google Analytics 4) for aggregated traffic measurement.
7. Cross-Border International Data Transfers
Because Vision Technolabs is located in India and provides software services to entities in the United States and the United Kingdom, data transmitted to us crosses international borders. We implement rigorous safeguards to ensure international transfers meet statutory requirements:
- Standard Contractual Clauses (SCCs) for cross-border data transfer.
- UK International Data Transfer Agreements (IDTA) where required under UK GDPR.
- Bilateral Non-Disclosure Agreements (NDAs) and enterprise data security protocols.
8. Your Data Protection Rights
Depending on your jurisdiction, you possess specific statutory rights regarding your personal data:
- India (DPDP Act, 2023): You have the right to access a summary of personal data processed by us, request correction or erasure of outdated data, and seek grievance redressal.
- United Kingdom (UK GDPR & DPA 2018): You have the right of access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and the right to object to processing.
- United States (State Laws including California CCPA/CPRA): You have the right to know what personal information is collected, request deletion, request correction, and experience non-discrimination. We do not sell personal data.
To exercise any of these rights, email us directly at hello@visiontechnolabs.com. We respond to verified data subject requests within 30 days.
9. Data Retention and Security
We store project inquiries only for as long as necessary to evaluate technical fit, negotiate agreements, or meet statutory accounting obligations. Inquiries that do not mature into active engineering contracts are purged periodically.
All website communications are protected by TLS 1.3 encryption in transit. Internal project repositories and data vaults are encrypted at rest using industry-standard AES-256 protocols with role-based access restrictions.
10. Contact Us & Grievance Redressal
If you have questions, privacy requests, or grievances concerning this policy, please contact our privacy desk: